New York Social Media Marketing Expert Kris Ruby of Ruby Media Group was recently featured in a CBS article discussing best practices for marketing your small business on Instagram. Click here to read the full article!
New York Social Media Marketing Expert Kris Ruby was recently featured on BRAVO discussing the “Sharenting” trend of parents who over-share on social media. To read the full feature article on BRAVO, click here
Westchester NY Social Media Marketing Agency Ruby Media Group was recently featured in 914 INC. Magazine’s “Social Media Playbook” feature article. Click here to read the full article!
NY Social Media Marketing Agency Founder Kris Ruby of Ruby Media Group was recently featured in the October print edition of Real Estate Forum/ Globe St. In the feature article on personal branding for commercial real estate executives, Ruby shared expert insights the state of personal branding for commercial real estate executives. You can read the full interview here. If you are unable to open the link, here are some personal branding tips for commercial real estate executives. The article can be found in the 2017 Real Estate Forum Magazine October issue titled “ABC’s of Commercial Real Estate: Building Your Brand”
What is personal branding?
Personal Branding is a way of differentiating your value proposition from other competitors in the market. Ideally, your personal brand would stand out from others in the commercial real estate industry and separate you by what makes you most unique. For example, in commercial real estate, are you branded as a keynote speaker? As a leader in the regional real estate market? As an early adopter of social media in real estate? As the Snapchat leader for real estate executives? Or, is your brand defined by the continued content you byline in Forbes as well as trade publications? All of these attributes can factor into a strong personal brand.
How long does it take a commercial real estate executive to build a personal brand?
Building a personal brand of a commercial real estate executive does not come out of thin air. Fundamentally, the personal brand needs to be grounded in hard facts. You can’t just declare yourself an expert or real estate guru without having the success and properties to back it up. The first thing a journalist will ask for is to see your deal sheets and property fact sheets. If you are going to tout yourself as an expert and try to get coverage, you need to have all of these materials ready before you embark on your personal branding mission. You also need to make sure you have crafted your personal branding “story”— the entrepreneurial angle or human interest angle that differentiates you from every other real estate executive. Be sure to include a Q & A section as well. These materials are critical if you want to pitch outlets that could help support the development of your personal brand strategy. Do not even think about approaching a media outlet without having this ready to go. Real estate is also fiercely competitive. If you want to develop a personal brand in commercial real estate, you will need to state your opinion on what other developers are doing or building so it is clear where you stand. Neutrality and soft opinions don’t really hold up that well in this vertical. If you want to be branded, you can’t be afraid to speak. This definitely separates those who are trying to build brands from the ones who actually have.
Why is personal branding so important for commercial real estate executives?
Personal branding is critical for commercial real estate executives because it is essentially one of the only ways to separate yourself from the oversaturated market today. It used to be enough to invest in a good website and traditional sales tactics. Today, that is the very minimum that is required. Personal branding can include everything from influencer marketing, SEO, content marketing, traditional PR and more! People want to work with someone who has a strong personal brand that they have already encountered online before ever picking up the phone. They want to be consumed by several touch points of the brand or ‘person’ before speaking to them.
What are the challenges of personal branding for commercial real estate executives?
The biggest challenge of personal branding is defining a brand that is authentic to you as a business leader. Just because you see a real estate executive on television or doing frequent Facebook Lives with thousands of viewers doesn’t mean that is the most effective way to build your personal brand. You need to do what feels most comfortable to you instead of pushing too hard to fit in with what everyone else is doing. Another challenge of personal branding is setting your frequency limits for communication. If you want to be frequently communicating 24/7, you may need to have a team in place to help on the execution side of this including editorial, web, branding and SEO in addition to production.
What are some effective personal branding techniques and strategies for commercial real estate executives?
The most effective personal branding technique for commercial real estate executives would be crafting bylined content in national media outlets to attract a following. Commercial real estate execs could consider writing about market trends, industry insights or roundups from conferences. Another effective branding technique for commercial real estate execs is to incorporate in traditional Public Relations. A commercial real estate could discuss market trends on a national news show such as MSNBC or Bloomberg. They may also discuss a hot item in the news and their unique angle on it. Effective personal branding would be leveraging the segment through social media marketing including Facebook, Instagram and LinkedIN to promote the appearance. Another key component of a personal branding campaign for commercial real estate executives is publishing frequent content on LinkedIN pulse. The branding game for commercial real estate is long lead— it takes a while to develop the personal brand you desire but once you have it things will start snowballing from there, especially with media opportunities. If you are looking to develop a personal brand or get some of your properties in the news, you may also want to start following the commercial real estate writers on Twitter and liking or favoriting their tweets to get on their radar before you ever reach out to them. From my experience, it can take a commercial real estate executive several years before they start to see the traction they are looking for in regards to their personal branding campaign. However, it is worth it when things finally to start to pick up. It is important to note that a truly authentic personal brand is not built overnight.
Still unsure of how to develop a personal brand on social media? Click here for 10 ways 10 leverage social media in commercial real estate.
NY PR Firm Owner Kris Ruby of Ruby Media Group was recently featured in The Huffington Post describing her top entrepreneurial tips and journey over the past ten years in business. To read the full interview, click here
“PR agencies that only offer traditional public relations will soon become obsolete. You need to diversify your offering to remain competitive.” -Kris Ruby/ Ruby Media Group
I had the pleasure to interview Kris Ruby, CEO of Ruby Media Group, a Leading New York Public Relations Firm and NYC Social Media Marketing Agency. Ruby is a sought after social media marketing strategist and PR consultant with 10+ years building successful brands. The New York PR Firm handles PR and social media for some of the top doctors in the tristate area. In addition to running a thriving social media & PR firm, Kris Ruby is also a trusted media source and frequent on-air commentator on social media marketing on the nation’s top TV shows.
Yitzi: Thank you so much for your time, Kris. I know that you are a very busy person. Can you share your “backstory” with us?
I went to Boston University’s College of Communication and majored in Public Relations. By the time I graduated, I had 13 internships in all different facets of the communications industry. I was also fortunate to have one of these internships lined up for full time work upon graduation. Within a few weeks, I realized I would never be able to work for anyone else and launched my own company. Ten years later, I never looked back. I will never understand corporate America or what it is like to have a steady paycheck, company covered health insurance or any of the perks of having stability of a “regular” job. However, I feel I would suffocate and not be able to do my best work if I ever worked full time in an organization. I love the freedom and flexibility to create that comes with being an entrepreneur. I don’t believe being an entrepreneur is a choice. It is fundamentally who you are, and ingrained in your personality. The concept of entrepreneurship is trendy right now, but it is not something to take lightly. It comes with massive responsibility and a lot of uncertainty. It can also come at the expense of other aspects of your life like a social life or a long-term relationship. For many people, the idea of constantly being in survival mode is extremely off putting. For me, I thrive under it and can’t imagine any other way.
Yitzi: How did you get involved in the PR industry?
I started Ruby Media Group in Westchester County, NY as a social media marketing agency. When I started the agency several years ago, social media was still new and most business owners needed assistance with how to leverage it to build their business. One of my social media clients, a retail store in Rye, NY, asked me to do PR for the launch of their new store. So, I basically had to teach myself PR and do it by trial and error. Other than what I knew from PR textbooks at BU and internship experience, the rest was on me to learn. The launch was a huge success, and we ended up receiving recognition and awards for the work my agency did. Word of mouth started to spread that we could offer public relations, and gradually our business shifted to incorporate a heavy amount of “social PR” in addition to regular social media marketing. Today, I think businesses really need a nice mixture of both in order to have the maximum reach in digital platforms.
Yitzi: What do you wish someone told you when you started?
I wish someone told me how important “soft skills” are in addition to having premium knowledge in your field. A breakdown in communications can lead to a “break up” in the agency client relationship. This was very difficult for me to learn because I always thought that knowledge was enough, and that soft skills were more critical in larger corporate environments. I tend to operate at 150 miles per hour and expect everyone around me to be at the same pace. I have had to learn the hard way to slow down a bit and that people have other things going on in their life besides their PR campaigns. Today, I now believe management skills are critical for everyone to learn- from solopreneur to the owner of a Fortune 500 company. A mistake I made and that many entrepreneurs make is that they don’t invest in these skills and instead opt to invest in things more critical like new technology to service clients. You can have the best technology in the world, but if there are breakdowns in communication, you will have no one to use the technology on. Turnover is not profitable, and neither is the cost of acquiring and training new talent. Effectively learning how to communicate is an essential skill for any agency owner or entrepreneur.
Yitzi: What are you most proud of?
I am most proud of the fact that I have done all of this on my own. I did not have outside investors and started my company with less than $500 in my bank account when I graduated college. I appreciate and recognize the hustle in others who have done the same. I am also proud of the fact that I have built a successful New York PR firm without going the traditional agency route. I believe that if I can do it anyone can do it who wants it badly enough. However, this does mean doing it all on your own, constantly learning new skills and troubleshooting problems.
Yitzi: Do you think the PR profession has changed over the past 30 years? How?
Absolutely! I believe that PR agencies that only offer traditional public relations will soon become obsolete. Securing press coverage is only one part of a comprehensive public relations campaign. I also believe that securing press hits isn’t necessarily what a client needs all the time. The best agencies are able to adapt to the business challenges a client has and offer them solutions around their pain points. Some months, that may mean content marketing, other months it may mean a heavy focus on digital. The one thing that is consistent is that only offering traditional PR will not satisfy a client for an extended period of time. The age-old question of ROI and “So what?” will soon come up, no matter how many national hits you get. That is why you need to diversify your offering to stay competitive. We offer clients a combination of content marketing, social media and digital PR. I also think the rise in so many new media platforms that connect journalists in real time to potential sources has changed the PR landscape. The method of offering journalists what they need in real time vs. pitching them on items they may or may not be working on is an infinitely more effective approach. We believe in “social PR” and optimized content that leads to conversions.
Yitzi: What drives you?
Seeing clients get media coverage! Or seeing a client’s new article perform very well and get hundreds of likes and impressions! For me, there is no greater feeling than that. For example, a plastic surgeon may look at a before and after of a patient and say “Wow, look at the amazing work!” For me, the equivalent of that is going on Google News, googling my clients, and seeing a solid page of national media outlets coming up for their name. Another example would be doing a before and after look at their Instagram grid to see the difference in branding. We have a strong focus in public relations for doctors, medical practices and physicians, so this would be the best analogy. I particularly like helping doctors receive recognition for the work they do in helping patients. The other fun part of all of this for me is that I get to learn medical information while promoting them. I am naturally interested in medicine and healthcare, so I feel very fortunate that I have the opportunity to work with and promote the brightest minds in medicine. It also helps me become a walking encyclopedia of random medical facts, which my family always finds amusing yet helpful at times!
Yitzi: Based on your personal experience, what advice would you give to young people considering a career in PR?
PR is not glamorous. It is not what you thought it was growing up watching “Sex and the City.” The majority of time, I am behind my computer answering numerous emails and responding to reporter requests. Also, you have to be really comfortable with rejection. If you want to work in an industry where everyone likes you or thinks you’re great, this is the wrong industry. You have to have really thick skin. I would also urge a young person interested in a career in public relations to start branding themselves. Finally, take advantage of internship opportunities to figure out what type of PR you like best. For example, fashion PR may be a better fit for someone who loves events and networking, whereas medical PR may be more ideal for someone who prefers being behind a computer.
Yitzi: You are known as one of the leading social media experts and have been on national television over 35 times. What advice can you give others who want to do the same?
Start local. When I started out, I lived in Westchester, NY and Greenwich,CT before ever doing a national TV hit. For 5 years, I woke up at 3 am and traveled an hour to WTNH in CT to do local TV hits. You need to build a base of television experience before approaching the larger networks. Also, if you want to be on TV, you should be publishing frequently and promoting your content on Twitter. That is how I got discovered and booked for my first TV appearance by a Producer who read my JDate article on why social media changed the dating landscape. I would also urge people to consider what it is they want to get out of being on TV. When people come to me about TV, I always ask why they want to be on. Usually, the response is flimsy, so I urge you to consider what your long-term goals are and how this fits in with it. I love being an on-air commentator and discussing the latest breaking news and how social media fits into it. However, I also have to balance this with being behind the scenes as a publicist.
Yitzi: Which skills do you think are most important to becoming a successful PR professional?
Perseverance and determination. My motto is, “Turn every no into a yes.”
Yitzi: You are in a position of influence. How have you used your position and skill to bring goodness to the world?
I try to give back by speaking with public relations students at universities. I find this very rewarding and love offering career advice to aspiring publicists. I would love to get more involved with mentoring aspiring publicists- perhaps I will create a program around this.
Yitzi: Do you believe location matters when starting a social media agency or PR agency?
No, absolutely not. Since staring Ruby Media Group, I have operated out of Westchester, NY, Greenwich, CT and even Wall Street. The most important thing that matters is a wifi connection and communication with the media and clients. I am pretty confident I could be successful running the company from Kentucky just as much as Wall Street. The most important part is to hone your craft and focus on results. Results infinitely trump location. I wish more people knew this before packing up and thinking they need to be in NYC to make it in this industry. It is a myth!
Yitzi: Thank you so much Kris! It has been a pleasure to learn about your entrepreneurial journey in the PR world!
Westchester NY Public Relations Firm Owner Kris Ruby of Ruby Media Group “Face of Social Media & Media Relations” in Westchester Magazine.
Westchester County, NY Social Media Firm Agency Owner Kris Ruby of Ruby Media Group was recently on Fox 5 NY discussing emoji culture. Click here to watch the segment
Social Media Expert Kris Ruby was recently on Fox News “Waters World” discussing the latest political news. To watch the segment, click here
Ruby Media Group CEO Kris Ruby in 914INC. Magazine Faces of Westchester Business 2017- “Face of Social Media”