Posts By: KrisRuby

The ROI of Social Media Conferences

Overwhelmed by all the social media marketing meetups, tweetups, seminars & conferences? As the owner of a social media marketing agency, I find it extremely important to balance my time between managing my clients social media accounts, my company’s social media accounts and attending relevant industry-related events. If you spend as little as 30 minutes… Read more »

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Social Integration Event in NYC- Harmonizing Social Channels into the Marketing, Communications & Service Platform 1/13

Kristen Ruby, President and Founder of Ruby Media Group will be presenting a case study “Using Social Media for Personal & Corporate Branding” at Social Integration: Case Studies & Roundtables at the The Graduate Center of The City University of NY, 365 Fifth Avenue, New York, New York, 212.817.7000. I would love to see you… Read more »

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Client Retention- Give her the gum!

Tips for client retention Client retention is extremely important in building sustainable business relationships, yet it is often one of the most overlooked processes in larger structured companies. Many companies today are now using social media as an interface for customer satisfaction, to engage with customers in social communities. While this is one of the… Read more »

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